Spa Supervisor - Luxury Wellness Retreat in Ubud

Jaens Spa Ubud · 📍 Gianyar, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 7000000
Jaens Spa Ubud is looking for a passionate and experienced Spa Supervisor to join our team. Located in the heart of Ubud, our luxury wellness retreat offers a serene and tranquil environment for our guests to unwind and rejuvenate. We are seeking a professional who can lead our team of therapists and ensure the highest standards of service and customer satisfaction. If you have a strong background in spa management and a commitment to providing exceptional wellness experiences, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the spa, ensuring smooth and efficient service delivery.,Manage and mentor a team of therapists to maintain high standards of customer service and treatment quality.,Ensure compliance with health and safety regulations, as well as spa policies and procedures.,Develop and implement marketing strategies to attract and retain guests.,Monitor inventory levels and ensure timely restocking of supplies.,Handle guest inquiries and complaints, ensuring a positive guest experience.,Plan and coordinate special events and workshops for guests.,Maintain a clean and pleasant environment for guests and staff.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in spa management or a related field.,Proven track record of leading and managing a team of therapists.,Strong knowledge of spa treatments, products, and protocols.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with spa software and point-of-sale systems is a plus.,Bachelor's degree in Hospitality, Tourism, or a related field is preferred.,Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

Spa managementTeam leadershipCustomer serviceMarketing and promotionsInventory managementEvent planningHealth and safety regulationsSpa software and POS systems
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