General Manager - Hotel Operations (Contract)

Join Perhotelan, a leading name in Indonesia's hospitality industry, as our General Manager in Sintang, Kalimantan Barat. This is a high-impact contract role for a strategic leader who thrives in dynamic environments and is passionate about delivering exceptional guest experiences. With a focus on operational excellence and a commitment to innovation, you'll lead a team of dedicated professionals to ensure our hotel in Sintang meets and exceeds industry standards.

In this role, you'll be responsible for overseeing all aspects of hotel operations, from front office management to housekeeping and food and beverage services. You'll work closely with the hotel's management team to develop and implement strategies that enhance guest satisfaction and drive business growth. With your extensive experience in hotel operations, you'll bring a wealth of knowledge to our team and help shape the future of Perhotelan in Sintang.

Perhotelan is more than just a hotel; it's a community of passionate individuals who are dedicated to providing unforgettable experiences to our guests. Join us in Sintang and be part of our journey to excellence in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
• Develop and implement strategies to enhance guest satisfaction and drive business growth.
• Manage and mentor a team of dedicated professionals to ensure operational excellence.
• Ensure compliance with industry regulations and company policies.
• Monitor and analyze performance metrics to identify areas for improvement.
• Collaborate with the hotel's management team to develop and implement innovative solutions.
• Represent the hotel at industry events and conferences.
• Ensure the hotel's financial performance meets or exceeds targets.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hotel Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel operations, with at least 3 years in a management role.
• Proven track record of successfully managing hotel operations in a dynamic environment.
• Strong leadership and communication skills.
• Proficiency in using hotel management software such as PMS (Property Management System) and ERP systems.
• Knowledge of industry regulations and best practices.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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